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If Gorgias Feels Clunky, You’re Leaving Money on the Table
Gorgias is made for speed—but only when it’s set up right. Too many brands install the app and call it done. That’s how you end up with jumbled macros, disconnected tags, missed revenue, and agents flying blind.
We help eCommerce teams turn Gorgias into what it was meant to be: a CX system that saves time, closes tickets fast, and unlocks more revenue through smarter support.
What You’ll Walk Away With
✔️ A fully built or optimized Gorgias instance tailored to your store
✔️ Clean, organized macros and rules that speed up responses
✔️ Intentional tagging, views, and automation
✔️ Clear workflows that route the right tickets to the right people
✔️ Performance reporting and coaching tools your team will actually use
Real Wins. Real Speed.
"CX Collective's efforts successfully created a seamless platform with a great UI/UX design. CX Collective was prompt, communicative through meetings, and responsive throughout the workflow. They were skilled in the industry and provided valuable guidance to ensure the project's success."
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You’re Ready for This If:
✔️ You just launched Gorgias and want to do it right
✔️ Your macros, tags, and views are disorganized
✔️ Agents are working harder, but tickets still pile up
✔️ You’re scaling fast and need workflows that won’t break
✔️ You want Gorgias to increase efficiency and revenue
Led by Ty Givens, Founder of CX Collective
Ty has helped high-growth eCommerce brands like Thrive Causemetics and Shoedazzle build support systems that scale. She knows how to turn Gorgias into a streamlined engine that supports growth, not chaos.
Turn Gorgias Into a Revenue-Driving Machine
You didn’t invest in Gorgias to fight a ticket backlog and chase lost orders. Whether you’re setting it up for the first time or need a full cleanup, we’ll help you build a Gorgias workspace that’s fast, efficient, and built to scale with your store.