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PRE-DEFINED PROGRAMS

Effortless, trusted customer care simplified.

Developing an effective Customer Service Experience (CSX) initiative is a journey that takes time, resources and proper planning. Through research and years of experience, our team has created pre-defined programs that satisfy most CSX principles. Pre-defined programs are customized to meet your individual needs, or retain us to help you scale as needed.

1. CHECK OUT OUR SOLUTIONS

DRIVEN PROGRAMS

Transform your customer support with bespoke processes, curated tools and custom training. 

Seamless, trusted solutions crafted for you.

Launch or Scale your Customer Support Service

Effective customer service requires setting clear goals, building a capable team, establishing policies and procedures, addressing negative feedback, managing expectations, staying ahead of trends, and balancing cost and quality.

Start a tour of duty to get help with:

  1. Defining clear goals and objectives for customer service

  2. Selecting and setting up the right infrastructure

  3. Building and training a capable team

  4. Establishing effective policies and procedures

  5. Measuring and enhancing customer service performance

  6. Addressing negative customer feedback

  7. Managing customer expectations

  8. Staying ahead of customer service trends

  9. Integrating seamlessly with other departments

  10. Balancing cost and quality

CX Collective

Need advice? Just ask. Send us a text: (310) 844-1172

2. SET YOUR BUDGET

We make it easy to get budget for improving customer service with limited retainers that keep you in control of costs. Start making improvements today by with as little as10 hours per month.

PROJECT- BASED
RATE

Get an expert cost assessment for your project, tailored to the precise hours needed. Ideal for dynamic companies seeking dependability and swift execution.

Your deadlines are our priority. We ensure smooth launches and testing phases with schedules that cater to your critical milestones. You're free to concentrate on your core business, assured that we've got the timing under control.

ACCELERATED SOLUTIONS

Get the most out of your services with our flexible retainer. We offer a set number of hours each month that help you achieve all your goals over time.

 

The time is yours and our goal is to use each hour up to the minute for you, as hours don't rollover and renew on a monthly basis. More hours can be acquired as needed, based on availability.

PAY AS YOU GO
(No Retainer)

Billing for our services is on a straightforward, weekly schedule, ensuring you can budget and plan with ease. Even when project-based work takes center stage, rest assured that our dedicated team is committed to delivering the ongoing support you require.

3. SCHEDULE A CONSULTATION

We enable your CX team to provide the experience  your customers deserve.

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