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OUR PEOPLE, PURPOSE & MISSION

col·lec·tive /kəˈlektiv/

'Done by people acting as a group. A cooperative enterprise.'

WHEN WOMEN LEAD, COMPANIES WIN

We're a small and mighty team leading companies down the path of superior customer experiences.

“Great things in business are never done by one person, they're done by a team of people.”

– Steve Jobs | co-founder, chairman and CEO of Apple Inc.

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Each member of our team operates in their Zone of Genius, doing what they love - and when you do what you love, you never work a day in your life.

THE POWERHOUSE BEHIND

CX COLLECTIVE

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Hi, I'm Ty Givens and I'm the Founder & CEO of CX Collective.  For years I was hired to “mature” CX teams once a certain level of success was achieved. Creating unique and effective experiences is my passion, but I wanted to take a proactive approach to CX success. I took my talents on the road and built a company with the capacity to serve multiple clients simultaneously. I now work with both startups and scaling businesses to develop strategies that solve problems, streamline processes and create memorable experiences for the consumer. 

At CX Collective, we believe that all companies should be able to use customer experience as a differentiator. Our purpose is to give businesses access to expertise early on, so that they can scale without having to reinvent the wheel. 

MEET OUR TEAM OF EXPERTS

Our Collective includes additional CRM Administrators, Systems Analyst, Data Scientist and an extended Support Team for various client needs.

Sasheen

Sasheen

CX Strategist

Jordan

Jordan

CX Operations Manager

Chloe

Chloe

CX Operations Manager

Dana

Dana

Process and Policy Documentation

Sophia

Sophia

Strategic Projects Manager

Alessandra

Alessandra

Client Success and Partnerships Manager

Mariah

Mariah

Executive Assistant

WORK WITH US

Get a Customer Experience strategy that scales as your business grows and leaves a lasting impression for your customers.

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