OUR PEOPLE, PURPOSE & MISSION
col·lec·tive /kəˈlektiv/
'Done by people acting as a group. A cooperative enterprise.'
WHEN WOMEN LEAD, COMPANIES WIN
We're a small and mighty team of mostly women, leading companies down the path of superior customer experiences.
“Women make great leaders because they have an innate ability to dream big, challenge assumptions and inspire teams — and they know how to translate big ideas into concrete action and results.”
– Angela D. | Crosswind Media & Public Relations

Each member of our team operates in their Zone of Genius, doing what they love - and when you do what you love, you never work a day in your life.
THE POWERHOUSE BEHIND
CX COLLECTIVE

Hi, I'm Ty Givens and I'm the Founder & CEO of CX Collective. For years I was hired to “mature” CX teams once a certain level of success was achieved. Creating unique and effective experiences is my passion, but I wanted to take a proactive approach to CX success. I took my talents on the road and built a company with the capacity to serve multiple clients simultaneously. I now work with both startups and scaling businesses to develop strategies that solve problems, streamline processes and create memorable experiences for the consumer.
At CX Collective, we believe that all companies should be able to use customer experience as a differentiator. Our purpose is to give businesses access to expertise early on, so that they can scale without having to reinvent the wheel.
MEET OUR TEAM OF EXPERTS
Our Collective includes additional CRM Administrators, Systems Analyst, Data Scientist and an extended Support Team for various client needs.

Sasheen
CX Strategist

Jordan
CX Operations Manager

Chloe
CX Operations Manager

Dana
Process and Policy Documentation

Sophia
Strategic Projects Manager

Alessandra
Client Success and Partnerships Manager

Mariah
Executive Assistant