READY FOR SCALE
Take the Guesswork Out of Customer Service Costs
We created CX Plan - to simplify the budgeting process and provide essential data so you can make informed decisions with a click of a button. Our program is designed to give you everything from headcount estimates to cost forecasts, so that managing growth no longer feels like rocket science!
With our easy-to-use platform, focusing on more important things becomes simpler than ever before. Tap into insights that will help propel your business through stages of growth quickly and confidently. Get ready to say goodbye to days spent racking your brain over how many employees need hiring and when – it’s time for effortless decision making!
FEATURES of CX PLAN BY CX COLLECTIVE
Estimating customer demand can be a complex task, considering factors such as business size, type, time of year, and upcoming marketing campaigns. At CX Collective, we make it our mission to simplify this process for you, so you can focus on what matters most. Say goodbye to number-crunching!
To kick things off, we'll guide you through a session where we explain how our system works and how to interpret the results. Once you're comfortable, feel free to run as many scenarios as you need for the entire year.
Remember, planning should be an ongoing effort. That's why we're delighted to offer you three additional quarterly sessions as part of your subscription. We'll help you understand your results and transform your quantitative plan into a qualitative one. Let's turn your goals into reality, together.
For a successful user experience, you will need to know three main things. We can figure out the rest!
How many people do you expect to interact with?
How much time does it usually take for each contact?
What wages do you pay your employees?
Get reliable and accurate cost forecasts
Free up time to focus on other aspects of your business
Receive personalized, quarterly advice and guidance